Welcome to Derby City Limousines LLC (“we,” “our,” or “us”). We highly value your trust, and we are committed to ensuring your privacy. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your personal information. By using our website at https://derbylimo.com (“Site”), you consent to the practices described in this policy.

Personal Identification Information

We may collect personal identification information from Users in various ways, such as when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and engage with other activities, services, features, or resources available on our Site. Depending on the interaction, Users may be asked for their name, email address, mailing address, phone number, or credit card information. Users can browse our Site anonymously, and they have the option to decline providing personal identification information, though this may limit certain site-related activities.

Non-Personal Identification Information

Whenever Users interact with our Site, we may collect non-personal identification information, including browser details, computer type, and technical information about their connection, such as operating systems and Internet service providers, among other similar data.

Web Browser Cookies

To enhance the User experience, our Site may use “cookies.” Cookies are placed on Users’ hard drives for record-keeping purposes and to track information about their visits. Users have the option to set their web browsers to reject cookies or receive alerts when cookies are sent. However, please be aware that certain parts of the Site may not function optimally without cookies enabled.

How We Use Collected Information

Derby City Limousines LLC may collect and utilize Users’ personal information for the following purposes:

  1. Improving Customer Service: Your provided information enables us to respond to your service requests and support needs more efficiently.
  2. Personalizing User Experience: We may aggregate data to better understand how Users as a group utilize the services and resources available on our Site.
  3. Enhancing Our Site: We use feedback from Users to improve our products and services continually.
  4. Processing Payments: Information provided during order placement is used solely to fulfill that order. We do not share this information with external parties except as necessary to provide the service.
  5. Running Promotions and Sending Updates: Users may receive information related to topics they have expressed interest in, including promotions, contests, surveys, or other Site features.
  6. Sending Periodic Emails: User email addresses may be used to send information and updates regarding their orders, as well as to respond to inquiries, questions, or other requests. Users who choose to opt-in to our mailing list will receive emails that may include company news, updates, related product or service information, and more. Unsubscribe instructions are included in each email, or Users may contact us through our Site to opt out.

How We Protect Your Information

We employ rigorous data collection, storage, and processing practices, along with security measures designed to prevent unauthorized access, alteration, disclosure, or destruction of personal information, usernames, passwords, transaction information, and data stored on our Site.

Sharing Your Personal Information

We do not sell, trade, or rent Users’ personal identification information to third parties. We may, however, share generic, aggregated demographic information that is not linked to personal identification information with our business partners, trusted affiliates, and advertisers for the purposes outlined above. In some instances, third-party service providers may assist us in operating our business and Site or administering activities on our behalf, such as sending newsletters or surveys. We will only share your information with these third parties if you have granted us permission to do so.

Third-Party Websites

Users may encounter advertisements or other content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We have no control over the content or links on these sites and are not responsible for the practices employed by websites linked to or from our Site. These external sites or services, including their content and links, may undergo constant changes and have their own privacy policies and customer service policies. Any interaction or browsing on other websites, including those linked to our Site, is subject to the terms and policies of those respective websites.

Changes To This Privacy Policy

Derby City Limousines LLC reserves the right to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently review this page to stay informed about how we protect the personal information we collect. Users acknowledge and agree that it is their responsibility to periodically review this privacy policy and stay informed of any modifications.

Your Acceptance Of These Terms

By using this Site, you indicate your acceptance of this policy. If you do not agree to this policy, please refrain from using our Site. Continued use of the Site following the posting of changes to this policy will signify your acceptance of those changes.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Derby City Limousines LLC Website: https://derbylimo.com Address: 1866 S Bardstown Rd. Mt Washington KY 40047 Phone: 502-817-5492 Email: privacy@derbylimo.com

This document was last updated on September 14, 2023.